| Customer
Satisfaction & Our Guarantee |
At Home Street, Home Improvers, we
pride ourselves in satisfying you, the customer. We also
pride ourselves on attention to details.
We
guarantee your satisfaction with our products by offering
the best warranties in the business. Our professional
installers are fully insured and bonded, guaranteeing
you a careful and conscientious job each time. We guarantee
our work and take full responsibility for all of our
installations with products backed by major manufacturers
with nationally recognized warranties.
Please contact
us for more information about our guarantee.
Vince
Leeson, Owner/President
Minnesota Contractor's License #20378124
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And, see our Customer Satisfaction
Survey. |
"My experience with Home
Street has been 100% positive. I was kept informed
throughout the project, and consulted frequently. All
work was VERY carefully done. The crew was skilled,
easy to work with - and fun. I am truly thrilled with
the results. It seemed to me that a good outcome was
as important to Vince and his crew as it was to me.
I would absolutely work with Home Street again."
Joanne L. |
"Home Street re-roofed our house.
The crew removed the old roof, replaced sections of rotted
wood, installed the water barrier material, valley metal,
additional vents, felt underlayment and shingles. Vince
Leeson gave a very detailed estimate and explained everything.
He was able to schedule the work within a week. The crew
arrived as scheduled. Vince contacted me about various
sections of the roof that had water damage. The entire
job was completed in about 2 days. The quality of the
work was great and the crew cleaned up well."
R.L. 11/26/2006 |
"Home Street replaced all the
windows in my duplex. They fixed the frames where the
wood was rotten, and matched it to the existing frames.
Vince at Home Street returned my call quickly and came
over to give an estimate and bring a sample of the replacement.
window. Home Street was on time everyday and there were
no surprise because they had explained what would happen
very well. The clean up throughout the job was great
and they were sensitive and flexible with my schedule."
Matthew S. 12/6/2006 |
| "Replaced a broken 62 x 64
picture window. Vince explained the project thoroughly
and offered suggestions that made the job more economical.
He promptly showed up for both the bid meeting and to
do the work. The work was exceptional. He is very trustworthy
and reliable." |
"Two layers of asphalt roofing were removed.
Three sheets of roof decking and some fascia boards
near the chimney were replaced due to water damage.
A metal flashing system was custom built and soldered
in place around our chimney to properly divert water.
We had mold and water damage in a finished area of
our garage. Winter was on its way and I wanted the
roof fixed quickly.
"Vince arrived promptly the net day (Saturday)
and quickly identified two major problems with our roof.
A few days later, a very large roofing company came to
my house to offer a second quote. Without even inspecting
the roof, this second vendor tried to talk me out of replacing
it until I showed him one of the things Vince showed me.
He was very quick to agree that the roof indeed needed
to be replaced and ASAP. Consequently, my confidence went
to Vince. . . My wife and I are very happy with their quality
of work and the appearance of our new roof." |
"We had the old roof torn off and a new roof
installed.
"We are satisfied with the work done. Vince's estimate
was very complete an included ways to ensure adequate
ventilation in the attic in the most cost-effective manner.
He also included some structural improvements to the
roof that need to be done that other contractors did
not include in their bids. (We were unaware beforehand
that the work was needed.) Of the 3 contractors we called
for estimates, Home Street and one other had the higher
bids, but Home Street's included more work for the money.
The work was completed quickly in 2 days for the roofing,
and Vince finished up the final work on the third day.
His crew was relatively quiet (roofing is a noisy job),
polite, and left the worksite clean each night."
R.C., 10/30/2006 |
"Vince Leeson, owner of Home
Street Improvers, performed the inspection. Specifically,
he (1) inspected the roof, (2) took exemplar photographs
of every defect found, (3) demonstrated and photographed
the proper way to nail two-ply shingles, (4) annotated
every photograph with comments explaining the defects,
(5) met with me to review the photographs and explain
every defect found, (6) provide applicable GAF specifications
for each defect, which explained and illustrated the
correct installation method, (7) gave me an actual shingle
to show me the nail line, and (8) provided a signed letter
stating Home Street's opinion on the quality of the roof
and providing Home Street's recommendation for corrective
action. . . based on Vince's report, I am currently in
the process of pursuing corrective action with the original
installers."
W. D. V., 1/14/2007 |
"A
great experience all the way through"
D.H.,
Minneapolis, July 2005 |
"Old roof torn off and new one put on. During
the project, it was discovered that I had rotted soffits
and fascia boards, which were replaced."
"Vince was very organized and on top of the project
throughout. He came to my house at least once, and sometimes
twice a day to check on the progress. His crew was great
- cleaned up after themselves every day, . . . final
clean up was very thorough. . . He hired the sub-contractor
who replaced the soffits and fascia board, and I was
very happy with the work done there, too."
K.W., 11/17/2006 |
"Overall, a great experience. . . quality
job! Would recommend."
J.W., Minneapolis, July 2005 |
"Vince
was prompt returning calls and his estimates were
thorough so . . . no surprises once the work was
complete . . . I would definitely recommend Vince
and his team."
L.P.,
Minneapolis, May 2005 |
".
. . our thanks for the job well done. The house looks
practically new compared to before. We really appreciate
all the hard work and effort that went into making
our house look great. . . they did wonders with the
house, it was more than we hoped for.
" The
whole project went off very well and we were very
happy."
J & J.Y.,
St. Louis Park, September 2003 |
"We
were always well informed of the progress of the
job, even when weather forced delays. . ."
H.O.,
Minneapolis, June 2005 |
"I
requested a bid for work to be done. . . he. . .
spent a great deal of time problem solving issues.
His bid was very appropriate & I put money down
on the job to be done. Within the 3 days allowed
circumstances occurred whereby I could not go through
with the agreement, unfortunately. Vince came over
with my check the night I phoned him. I would highly
recommend he & his company to anyone. His ethical
standards are unequaled."
P.
Z., Northeast Minneapolis |
"We
appreciated his knowledge of the product and our
personal contact with him. We had excellent assistance
in choosing Timberline (Weathered Wood) and were
kept well informed as the job progressed. . . We
would highly recommend Vince to anyone in need of
a new roof."
G.N.
Edina |
"Just
wanted to take time to write this letter to thank
you for all the great work you did on our house.
The roof, siding and windows look great. Our
neighbors have commented on what a beautiful job
you did. It just doesn't look like the same house.
I will be happy to recommend you to anyone of our
neighbors here in Farmington
".
. . Vince. . . did just an awesome job handling our
claim. Whenever we had any questions, we could call
him and know he would call us right away and have
our answer."
G. & M.
E., Farmington |
"I
had to write to thank you for the wonderful work
you and your crew did on my repair and re-roof job.
. .
"While
I am usually skeptical, you instilled a confidence
in your knowledge and ability and it was well deserved.
Your straight talk and advice helped to make me very
comfortable and I feel my trust was well placed.
"The
crew was efficient, polite and showed concern for
my satisfaction. I felt like I never had to think
about the project because you and your team were
looking after things. . .
"I
know I told you I was known for being well beyond
thrift, but in this case, I felt the job, service
and information were of much higher value than the
final price. I am also extremely confident about
recommending Home Street to anyone looking for someone
they can trust for home improvement."
Debbi,
St. Louis Park, August, 2003 |
".
. . to thank you and express my sincere compliments
to you and your team for the recent window and siding
project you completed on my home. From your first
visit to your last my experience with your company
was unparalleled. I appreciate the time you spent
with me. . . answering every question I had before
beginning on the project.
"You
and your crew asked many questions. . . to ensure
my expectations were met on every detail.
"Your
construction team. . . was unmatched in their professionalism,
efficiency, and workmanship. Their dedication. .
. was apparent.
"You
. . . had a clear understanding of the expectations
of the City Inspectors. . . the house passed on the
first review.
"You
consistently over-delivered on every promise made
to me."
Emily,
St. Louis Park, August 2003 |
"Excellent
work, very high quality. Very excellent response to
questions and concerns. Highly recommend
to all friends and relatives. I WILL CALL
AGAIN!"
Jerry,
Northeast Minneapolis, June 2003 |
".
. . thank you and your installers for the nice roofing
job. From writing up the work contract all the way
through the final inspection, everything went exactly
as you explained to me. The little extras that were
done, i.e. painting the furnace stack and the fireplace
flashing makes the job look great and professional.
"The
guys did a great job with the clean up and the care
of the neighbors' property so that no damage was
done during the tear-off. Let everyone know that
we appreciate the good job and will refer your company
to all our friends for any work that they may need."
T & C.S.,
St. Louis Park |